At Wonder Star Tourism, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you share with us when you visit our website, make a booking, or interact with our services.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with us:

• Personal Information — Name, email address, phone number, and nationality provided during the booking process.
• Payment Information — Billing details processed securely through our payment gateway (we do not store full card details on our servers).
• Booking Details — Tour preferences, dates, number of guests, and special requests.
• Technical Information — IP address, browser type, device information, and website usage data collected through cookies and analytics tools.
• Communication Records — Messages sent to us via WhatsApp, Instagram, email, or our website contact form.

2. How We Use Your Information

We use the information we collect to:

• Process and confirm your tour bookings
• Communicate booking confirmations, updates, and important tour information
• Provide customer support and respond to inquiries
• Improve our website, services, and overall customer experience
• Send promotional offers or updates, where you have opted in to receive them
• Comply with legal and regulatory requirements

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. All payment transactions are processed through secure, encrypted payment gateways. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With trusted service providers who assist in operating our tours (e.g., transport partners, camp operators) strictly for the purpose of fulfilling your booking
• With payment processors to complete secure transactions
• When required by law, regulation, or legal process
• To protect the rights, safety, or property of Wonder Star Tourism, our guests, or the public

5. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and understand user behavior. Cookies help us remember your preferences and improve our services. You can choose to disable cookies through your browser settings, though this may affect certain website functionalities.

6. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or partner services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate or incomplete information
• Request deletion of your personal data, subject to legal or contractual obligations
• Opt out of promotional communications at any time

To exercise any of these rights, please contact us using the details below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from minors without appropriate consent.

10. Changes to This Policy

Wonder Star Tourism reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

WhatsApp: +971 55 889 7549
Email: Wonderstar717@gmail.com